Work for Oliver's Travels
Keen to jump-start your career by working in one of the travel industry's top brands? Passionate about travel? Then we'd love to hear from you!
Apply now for the existing vacancies we've listed below, or just email us your CV for future openings: jobs@oliverstravels.com
Project Manager
This is a permanent role, with an initial 12 months in the Technology Team.
We are aiming for a January start date for this role.
This is a hybrid role with a minimum of three days per week office attendance.
The Project Manager is a key role with the Technology team at Oliver’s Travels. You will be responsible for the successful planning, execution, and closing of technology projects related to our web platform, CRM, booking system, and various API integrations.
You will work closely with developers, stakeholders and external partners to ensure projects are completed on time, within scope, and within budget.
Salary: £40,000
What you’ll be doing:
- Support the Development Team: You’ll be responsible for driving development tasks forward by helping unblock impediments, set day-to-day priorities, and facilitating meetings.
- Backlog Management: Work with the Head of Technology to ensure tasks in the development backlog are properly specified and prioritised in alignment with the company’s objectives and roadmap.
- Requirement Gathering: Collaborate with stakeholders to understand and document business requirements for upcoming projects.
- Planning: Create coherent and achievable sprint plans to make best use of the development teams’ skills and time.
- Communication: Communicate project statuses, updates, and key milestones to internal and external stakeholders.
- Quality Assurance: Create and coordinate test plans and facilitate testing sessions to ensure projects meet quality standards.
- Budget Management: Monitor and report on developer utilisation to ensure correct levels resourcing and accurate delivery estimates.
- Risk Assessment: Identify, evaluate, and manage project risks and issues.
What you need (skills and experience):
- This role requires an understanding of web-based business systems, a strong project management background, experience of stakeholder engagement and management, and excellent communication skills.
We’re also looking for:
- Expertise with Jira, managing issues and sprints, creating reports, and general administration
- Proven success in translating business priorities into functional requirements
- An understanding of the technical development process from inception through planning, development, quality assurance, and release
- Ability to organise multiple threads of work into a coherent and actionable plan
- Demonstrated ability to discuss technical concepts and solutions
- Excellent diplomacy and stakeholder management skills
- Excellent communication skills, both written and oral
- Knowledge or experience of large-scale CMS projects; headless CMS; Salesforce Sales Cloud, Service Cloud, and Marketing Cloud; or bespoke ecommerce systems is a plus
- Any experience within the travel or villa rental industry is a plus
Application Process:
- Please attach your CV and cover letter to your application
- First interviews will be conducted by Microsoft Teams Call
- Following interview(s) will be held at our offices in Clapham
Product Coordinator - Ski Chalets
Oliver’s Travels is currently hiring a Product Coordinator – Ski Chalets to join our dynamic and enthusiastic product team, focusing on our ski and alpine summer portfolio.
This is an exciting opportunity to work with hard-working, like-minded, and passionate travellers to grow and expand the Oliver’s Travels brand. Oliver’s Travels has been named in the Sunday Times Fast Track 100 companies and won multiple awards, including the Conde Nast Traveller Readers’ Awards Top 10 Villa Rental Companies.
This exciting role is perfect for someone who is confident, efficient and a keen negotiator, as well as being a lover of ski. Although not a requirement, it would be great also if you can speak at a conversational level of French.
The role of a Product Coordinator – Ski Chalets is varied. You will be required to work closely with our fast-paced Product Team. This role will be responsible for growing, maintaining, and developing our unique portfolio of chalet properties whilst ensuring its optimal performance at all times. Forging successful relationships with our suppliers and working collaboratively with wider teams at Oliver’s Travels will be key to contract new and existing product and achieve strategic targets. During the busy season, you will also be required to assist with incoming sales enquiries and make ski bookings.
We are seeking an exceptional candidate who will fully engage with our growing portfolio of chalets, with the opportunity to become an expert in each of their unique features and delight in sharing this knowledge with our team.
If this sounds like something you’d like to be a part of, we would love to hear from you!
Salary: £36,000
What you’ll be doing:
- Actively developing and growing the chalet programme by contracting new (and existing) properties to the required brief and standards and securing optimal commercial terms and conditions
- Liaising with property owners, suppliers and agents with queries and issues regarding property listings, contracts and terms and conditions
- Managing and maintaining successful supplier relationships
- Data entry (CRM, Salesforce, Booking System)
- Adding/updating properties on our website (content, prices, availability) to help meet team targets and maintain product quality
- Leading and innovate the way the chalet programme is presented on our website to ensure it stands out amongst the crowd
- Assisting the sales team with queries regarding pricing, availability, and property listings.
- Assisting with negotiating and arranging staff FAM, educational and product trips
- Working with the Concierge team to offer additional services such as ski school, lift passes and ski hire ensuring the optimum commercial terms are secured
- Working with the Customer Services team to monitor and act on any quality issues
- Liaising with the marketing team on special offers and marketing campaigns
- Promoting the company and always maintaining excellent working relationships with suppliers
- Completing administrative tasks such as loading rates, publishing special offers, writing descriptions, etc.
- Ensuring product is delivered and presented to a high standard (ie. proofing copy, data entry)
What you need (experience and skills):
- Previous experience within the ski industry or extensive work experience within the Alps
- Excellent negotiation skills
- Data management and administrative skills.
- Excellent organisational skills and ability to prioritise
- Ability to take initiative, problem solve and be pro-active
- Ability to successfully manage relationships with suppliers
- Brilliant attention to detail
- Excellent numeracy skills
- MS Office Skills
- Excellent English verbal and written communication skills.
- In-depth knowledge of the most popular ski resorts in Europe
We'd also love to see (but it's not a requirement):
- Full driving licence is desirable
- French speaker
Additional Information:
- You’ll be working in a team of hard-working and passionate travellers from a range of countries in our Clapham office where breakfast, drinks and early finish Fridays all on the company!
- Working hours are usually from 9am-5:30pm, Monday to Friday
- This is a hybrid role with a minimum of 3 days in the office each week.
- Competitive salary plus Bonus.
Application Process:
- Please attach your CV and cover letter to your application
- First interviews will be conducted by Microsoft Teams Call
- Following interview(s) will be held at our offices in Clapham
We welcome and encourage candidates to apply, even if they do not meet all the listed requirements. Oliver’s Travels is an equal-opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
If you require any adjustments to participate fully in the application process or to perform the duties of the position you're applying for, please do ensure to let us know. We are dedicated to accommodating your needs to ensure a fair and inclusive recruitment process. Please email: jobs@oliverstravels.com